Advanced Meters

What are Advanced Meters?

Advanced meters are modern electric meters that enable two-way data sharing between your home or business and Hawaiian Electric through a secure wireless communications network. Advanced meters look just like the analog electric meters but with a digital display. Advanced meters are an important component of our grid modernization efforts.

What are the benefits of an advanced meter?

Unlike old meters that require a person to physically read the meter for billing purposes, advanced meters can capture and send electricity usage data to Hawaiian Electric via wireless technology. This means more privacy for homeowners, fewer trucks on the roads, less gas consumed, and cost savings through improved operational efficiencies. These savings are passed on to our customers.
Energy use data can be collected in 15-minute intervals and securely uploaded to an energy management web portal that you can use to track your usage. This will allow you to better understand how different electronics and appliances contribute to your overall energy usage and how to make adjustments to better manage energy expenses. Learn how to read your advanced meter.
Advanced meters play a vital role in helping increase our renewable energy capabilities to better provide for progressive technologies, such as electric vehicles which helps reduce carbon emissions, as we tackle climate change.

Advanced Meters FAQ

When it's time to upgrade your electric meter, here's information to help you make your choice

Compare the features of advanced meters and existing analog and digital meters.

Comparing meters	Advanced meter	Existing meter
View daily electricity use	Yes	No
Remotely connect your service	Yes	No
Future benefits that could include dynamic pricing, customized billing dates, energy alerts, pay-as-you-go	Yes	No
Monthly meter reader visit	No	Yes
Estimated billing, when necessary (meter not accessible, animals in yard, etc.)	No	Yes

To opt out of an advanced meter, you must be the electric account holder. You can opt out online, opt out by mail or call our Customer Service Center.

Opt Out of Advanced Meter

Safety of Advanced Meters

Advanced meters use radio frequency (RF) to communicate across the electric grid. RF is electromagnetic energy that includes frequencies used for everyday communications such as radio and TV broadcasting, cell phones and wi-fi routers.

Advanced meters are an important part of our Grid Modernization Strategy. When installed and properly maintained, wireless advanced meters result in much smaller levels of RF exposure – the total average transmission time is less than one second in a 24-hour period – than many existing common household electronic devices, particularly cell phones and microwave ovens.

Learn More About Radio Frequency

Learn More About Electric And Magnetic Fields

Additional Resources