PREINSPECTION
Q. What happens during my Solar Water Heating Pre-Inspection Appointment with my Project Manager?
A. Our SHW Project Manager will meet with you (or an approved decision maker) and will conduct a site inspection of your home infrastructure to ensure your installation goes smoothly. Inspection points will include but will not be limited to:
- Assessment of existing electrical house loads and breakers
- Proposed layout of the solar water heating tank and solar water collectors
- A decision-maker or someone who knows the system layout must be present.
Q. My Solar Water Heating Project Manager Just Completed My Pre-Inspection Appointment. When Will My Installation Occur?
A. Your Solar Water Heating Project Manager will assess his findings with you and determine if any buildability issues (for example, re-roofing and plumbing upgrades) would be required to withstand the new system.
A: Your Solar Water Heating Project Manager will inform you of the findings and work with your Project Ambassador/Developer regarding the next course of action. A secondary site inspection will generally be required after the Buildability issues have been completed.
A: If no buildability issues are found during your pre-inspection, your Solar Water Heating Project Manager will work on your Installation Plans,
A. If your building permit can be issued online and there are no property advisories requiring further review by DPP planners, your permit will be issued upon receipt of 50% of the first progress payment of your contract cost
A. If your building permit requires further review by DPP planners, it may add an additional 3 to 6 months to the timeline.
A. If you reside in a Homeowners Association, our Operations Team will remit your Design Plan to your HOA on your behalf.
A. The average timeline from the initial Solar Water Heating Pre-inspection appointment to installation can range between 4-8* weeks (*contingent on weather and product availability)
POST-INSTALLATION
Q. The Installation Crew Just Finished Their Work At My Home. What Happens Next?
A. Our crew will report back to Operations Team to confirm if the installation has been completed and is ready to submit for City and County inspections. There are two types of inspectors assigned to your solar permit: Building and Electrical. After your inspection requests have been submitted, the inspectors will conduct their inspection on their schedule.
A. If they need access to your home, they will contact us, and we will let you know when they anticipate to be out. We maintain a weekly follow up with both inspectors, however, the permit closure timeframe will vary. We estimate permit closure within 4-6 weeks* from the electrical installation appointment.
A. In some cases, Building Inspection closure may be contingent on the Electrical Inspectors closeout and will be at the discretion of the Inspectors.
A. If there are any punch-list items that the Inspector requests us to make, our Operations Team will be notified and our schedulers will contact to schedule a Work Order appointment to complete the outstanding tasks.
A. 50% Second Progress Payment is due upon Substantial Completion at this time, you may expect an invoice from our Accounting Team, shortly after your installation is completed. Please contact your assigned Project Developer or Project Ambassador if you have any questions or concerns regarding your invoice.
Q. I Funded My Project Through HSFCU’s Solar Loan. When is this due?
A. Upon installation completion, our Operations Team will remit a Completion Certificate to HSFCU for final funding